How to Onboard New Therapists Successfully and Minimize Turnover in Your Group Practice
Bringing new therapists on board can be challenging and costly. Without proper support, therapists may struggle to build caseloads and leave early, causing disruption and financial loss. This blog explains effective onboarding workflows to retain clinicians and grow your practice.

The Problem with Ineffective Onboarding
- Long credentialing delays block therapists from billing insurance
- Lack of clear caseload growth expectations causes frustration
- Insufficient supervision and support for pre-licensed therapists
- Low pay or delayed payments reduce clinician motivation
- High turnover increases recruiting and training costs
Workflow for Successful Therapist Onboarding
Step | Task | Automated Solution |
---|---|---|
1 | Communicate Clear Expectations | Set transparent caseload and billing timelines before hiring. |
2 | Support Credentialing | Use a billing company to manage credentialing and speed approvals. |
3 | Set Gradual Caseload Goals | Provide milestones at 1, 3, and 6 months to build confidence. |
4 | Offer Supervision & Consultation | Free or low-cost options for pre-licensed clinicians. |
5 | Monitor Progress & Provide Feedback | Regular check-ins and billing transparency to motivate retention. |
How We Can Help
Our billing company supports your onboarding by managing credentialing, speeding payments, and providing transparent earning reports to new therapists. This reduces financial stress and helps them focus on client care and growth.
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